Return Policy

30 day free returns

Delivery or collection.

All items should be unused and returned in their original packaging, with the price tag attached. We’ll refund the item(s) in the same way you paid, minus delivery charges
(if applicable). For full details of returns, exchanges and refunds, please refer to the Online shopping terms and conditions.

Refunds

If you purchased the goods yourself and meet all the refund requirements, you will receive a full refund, minus delivery charges (if applicable). If you received the goods as a gift, or if you do not have the invoice, we may use our discretion to allow you to exchange the goods for goods of the same value at the same brand store (you will not receive the balance if you exchange the goods for other goods of a lower value), or for a gift card at the current price, minus any current promotional discount.

Faulty goods

Returns or exchanges on faulty or defective goods will be accepted up to 6 months after purchase, or 12 months in the case of furniture, provided that the goods have been used only for their intended purpose and have been cared for according to any instructions provided with the items. 

Please note that specific terms apply to the return of certain items, for example, Furniture, cellular telephones,